Transparency is the new “IT” word in healthcare.Of course, it is. Patients want to know what’s going on. Especially in an era where they have access to so much information.But transparency between doctor and patient doesn’t happen, not unless there’s first a high degree of transparency between the doctor and her team.And the thing about…
Buddha On Management
The Dalai Lama has advice for anyone in business, hoping to be a better leader:Be mindful.Be compassionate.Be selfless.His Holiness states,“Buddhist tradition describes three styles of compassionate leadership: the trailblazer, who leads from the front, takes risks, and sets an example; the ferryman, who accompanies those in his care and shapes the ups and downs of the…
You do know that Diversity & Inclusion cannot be trained?
A nice way of stating the obvious. By now, we all know the business case behind “Diversity and Inclusion”, putting aside the essential fundamentals of fairness and equity. Back growing up in Edinburgh in the 1980s, we had another, shorter term for it: “New blood”. Any social scene, large, small, casual or official, needs “new blood” to…
Why Napoleon Was Undefeatable
Napoleon liked to say, “Good morale is worth an extra fifty thousand men.” That’s what real camaraderie is: to like and respect the people who passionately share the same sense of mission that you do. Napoleon understood this, and as long as he could keep it going, his armies never lost a battle. Ever. So…
Why you feel like you should have studied juggling.
Big businesses are insanely complex places. And it’s your job, as a manager in the big business, to manage said complexity. Here’s a fascinating article, written by an executive at Facebook, talking about how her job utterly changed beyond recognition as her team grew. As her team got bigger and bigger, her life became less about doing wonderful…
The importance of earning trust.
Obviously, leaders need to be trusted. Obviously, a leader who is trusted is far more effective than one who is not. But trust is a complex, fragile thing, full of many layers. So one needs to be careful. It’s a lot harder to win back, after you’ve lost it, than to *not* lose it in the first place. And…